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External App Vendor Contacts for Support

Ally

Website
User Guides
Canvas Support Form
Phone: 707-826-4460 (local support)

Macmillan Higher Education

Vendor: Macmillan Learning
Website
Phone: 1-800-936-6899

SCORM

Vendor: SCORM
Website
Support Form
User Guides/FAQs
Phone: 866-497-2676

New Analytics

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides & FAQs
Phone: 1-866-746-3015

McGraw-Hill Connect

Vendor: McGraw-Hill
Website
User Guides/FAQ
Phone: 1-800-331-5094

Turnitin

Vendor: Turnitin
Website
Help Desk Support Form
User Guides/FAQs
Phone: 1-866-816-5046

Attendance (Roll Call)

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides & FAQs
Phone: 1-866-746-3015

NBC Learn

Vendor: NBC
Website
NBC Learn YouTube 
Phone: 1-877-622-7502

CidiLabs
DesignPLUS

Vendor: Cidi Labs, LLC
Website 
User Guides/FAQs
Phone: (385) 404-6444

Badgr

User Guides
Canvas Support Form
Phone: 707-826-4460 (local support)

Norton (W. W. Norton)

Vendor: WW Norton
Website
User Guides/FAQ
Phone: 1-212-354-5500

VoiceThread

Vendor: VoiceThread
Website
VoiceThread Support
Phone: (this vendor prefers online access by customers for support issues).

Canvas Commons

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides & FAQs
Phone: 1-866-746-3015

Panopto

Vender: Panopto
Website
User Guides/FAQ
Contact

WileyPlus

Vendor: Wiley
Website
Customer Support
Training Resources
Phone: 815-307-3706

Cengage Learning

Vendor: Cengage Learning
Website
Resources
User Guide
Phone: 1-800-354-9706

Pearson MyLab and Mastering

Vendor: Pearson Education
Website
Support Form  (Product name: “mylab” or ”mastering”)
User Guide
Phone: 1-800-677-6337

Wiris Editor

Vendor: Maths for More
Website
Support e-mail:  support@wiris.com
User Guides/FAQs
Phone: 1-877-888-7919

Cerego

Vendor: Cerego LLC
Website
Support e-mail: support@cerego.com
User resources
Phone: 415-518-3926

Pearson Revel

Vendor: Pearson Education
Website
Support Form  (Product name: “REVEL”)
User Guide
Phone: 1-800-677-6337

YouTube

Vendor: YouTube
Website
User Guides/FAQs
Phone: 1-650-253-0000

Chat

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides/FAQs
Phone: 1-866-746-3015

Clickers

Vendor: Echo360
Clicker Info
TurningPoint For Instructors
TurningPoint For Students
Help Desk Support
Phone: 1-877-324-6360 Ext. 2

Zoom

Vendor: Zoom
Website
Zoom Support Center
Help Desk Support Form
User Guides/FAQs
Phone: 1-888-799-0125

H5P

Vendor: H5P Team
Website 
User Guides/FAQs
Phone: 1-866-746-3015

Lucid

Vendor: Lucid Software Inc.
Website 
User Guides & FAQs
Support
Phone: (844) 465-8243

TidyUP

Vendor: Cidi Labs, LLC
Website 
User Guides/FAQs
Phone: (385) 404-6444

Google Drive

Vendor: Google LLC
Website 
User Guides/FAQs
Phone: (650) 253-0000

ePortfolio

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides/FAQs
Phone: 1-866-746-3015

Folio

Vendor: Instructure
Website (click “Help” on the left navigation)
User Guides/FAQs
Phone: 1-866-746-3015