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System Status

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System Status Archive

System Issue start Who is affected What happened
Moodle May 16 2011 - 09:15 Everyone who uses Moodle The system is running extremely slowly and there are errors resulting from failed inserts into the mdl_log table.
Moodle May 16 2011 - 09:15 Moodle users. Rebooting in an effort improve improvement.
Other May 15 2011 - 09:00 All Pine Users (OEM)
Other May 15 2011 - 09:00 All Pine Users (OEM) The server will be patched, security modifications will be applied.
Pharos Pay-for-Print May 16 2011 - 08:00 Anyone printing in computer labs. We are upgrading the Pharos Pay-For-Print service and consolidating print servers, which requires an outage in each lab.
CMS/Peoplesoft May 11 2011 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions Student Services Summary (sticker ID mod) updates for Summer 2010; Fin Aid SAP
Wireless Network May 9 2011 - 07:09 Unregistered users trying to register on the wireless network The campus has experienced increasing growth of wireless devices associated to the wireless network. Plans have been made this summer to implement a replacement NAC system which will operate on an entire campus license instead of individual user licensing. Should the pool run out again, all users with a last name starting with 'R' will be expired and this will continue as needed reverse alphabetically.
CMS/Peoplesoft May 3 2011 - 13:38 PeopleSoft CFS (Finance) users CMS Central is investigating the problem and will provide an update by 5 p.m. (or sooner if resolved). ******** UPDATE: Campus users may resume normal activities. CMS Central restarted the Master Scheduler and all services are available.
Campus Data Network Apr 30 2011 - 18:00 All of the campus community, on and off campus. The HSU campus has completed all components of the CSU ITRP2 network upgrade project. In order to receive final sign-off with ATT DataCom and the CSU Chancellors office, fail-over testing must be conducted to ensure the network responds to simulated failures as designed. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/ Any additional information during the planned outage will be posted via system status at http://www.humboldt.edu/its/systat.
Account Center Apr 30 2011 - 14:34 Users attempting to change passwords The system is down. ITS staff are investigating.
Off-Campus Internet Connection Apr 27 2011 - 18:00 Users connecting to off campus services We are currently experiencing data packet loss through the CENIC network. TNS is working closely with CENIC to resolve issue
CMS/Peoplesoft Apr 28 2011 - 18:00 Anyone who uses PeopleSoft CFS (Finance) Maintenance
CMS/Peoplesoft Apr 27 2011 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions APS Page and Record Fix installation
Off-Campus Internet Connection Apr 27 2011 - 06:00 Users connecting to off campus services We are currently experiencing data packet loss through the CENIC network. TNS is working closely with CENIC to resolve issue
Off-Campus Internet Connection Apr 23 2011 - 05:00 User connecting to off campus services We are currently experiencing data packet loss through the CENIC network. TNS is working closely with CENIC to resolve issue
Other Apr 21 2011 - 14:24 All Services located in the HSU Data Center HVAC failure. The problem has been fixed, the temperature is back to normal.
KBOX Ticketing System Apr 18 2011 - 13:30 Anyone using the Help Desk Ticketing System The problem appears to be caused by some looping tickets. The tickets have been cleaned up and a rule has been put in place to prevent this problem in the future.
Campus Data Network Apr 17 2011 - 08:00 Users inside Theater Arts (TA) & Student Health Center (SHC) only In December 2010, a secondary L2 up-link was installed to TA and SHC as part of the ITRP2 Refresh Project. In order to be fully redundant, the L3 interfaces on two core switches must be re-configured to support Hot Standby Route Protocol (HSRP). While these changes are being made, connectivity will be briefly interrupted. This must be completed prior to final ITRP2 project fail-over testing on April 30th.
Campus Data Network Apr 15 2011 - 07:00 Potentially affecting entire campus data network (wired & wireless), however the risk is less than 1%. ***UPDATE APR152011: The standby supervisor was successfully installed without any impact to the network.*** Original Message: In early March, network technicians removed a standby supervisor from the core network switch in Siemens Hall. The standby supervisor was to be used in SBS if a software upgrade did not resolve instability issues there. Fortunately, the SBS issues were resolved and the standby supervisor must now be re-installed in SH. NO IMPACT IS EXPECTED and this is being posted only as a precaution.
Hyperion Apr 17 2011 (All day) All users accessing Data Warehouse and Reporting Services (Hyperion, OBI, etc) Monthly ITS Maintenance Window
Other Apr 17 2011 - 05:00 All Users Monthly ITS Maintenance Window
CMS/Peoplesoft Apr 13 2011 - 10:59 UPDATE: PeopleSoft is up.
CMS/Peoplesoft Apr 13 2011 - 14:37 PeopleSoft is up.
CMS/Peoplesoft Apr 15 2011 - 21:00 Anyone who uses PeopleSoft CFS (Finance) CMS Central (Unisys Data Center) will upgrade the production database to Solaris 10 and Oracle CRS. The PeopleSoft application and data will not be affected, just unavailable during this maintenance effort.
CMS/Peoplesoft Apr 7 2011 - 18:00 PeopleSoft CFS (Finance) CMS Central is applying changes to the software. The changes do not affect the features and functionality used by Finance or Campus users.
Pharos Pay-for-Print Apr 10 2011 - 07:00 Students printing in computer labs The University Center (which hosts the CBORD system) will be performing electrical repairs, which require the CBORD system to be powered down. The Pharos system relies on CBORD to charge C-cards for printing.
Network Folders Apr 5 2011 (All day) All Folders Users The Winbind service on server Users3 became stale, and had to be restarted.
Other Apr 4 2011 - 21:00 Very few users Virtual servers are being moved to a different datastore
Campus Data Network Mar 10 2011 - 11:00 Many Student Business Services network users UPDATE:**** Problem has been solved and there have been no new issues. We apologize for any inconvenience this may have caused. ****
Other Apr 1 2011 - 10:17 Data Warehouse Users ****UPDATE****: Data Warehouse is once again available. Check back for updates.
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