Crucial Conversations: How to speak and be heard

March 18, 2016

In Crucial Conversations, learn how to speak and be heard, open dialogue around high-stakes, emotional or risky topics. You’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. With Crucial Accountability, learn how to talk about expectations in a way that solves problems while improving relationships, you’ll improve individual, team, and organizational effectiveness.

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Crucial Conversations

About the facilitator:
Justin has presented to audiences across a variety of industries and organizations, helping them learn and apply practical skills. He addresses audiences on bridging generational gaps using Crucial Conversation skills. Above all, he believes learning should be fun and practical. One of the key subject matter experts on the VitalSmarts development team and VitalSmarts virtual training guru, Justin has led the effort in virtual development and instruction, and seventy percent of attendees rate his virtual courses as equally engaging as or more engaging than face-to- face training they’ve attended.

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