Advance Notice: Phone System Upgrade Coming

August 28, 2014

To ensure the campus phone system continues to operate efficiently and effectively, ITS will be upgrading certain aspects of the system during this academic year. In some instances, this system upgrade will also require new phones to be installed. To minimize disruption, the upgrade will be tackled in multiple stages, and should only result in phone services being unavailable to affected individuals for an hour or less. Key Advisers will be notified well in advance as to when their departments will be affected, so everyone will have plenty of time to plan around the outage.

This upgrade will also position HSU to be able to host our own Voice over IP (VoIP) circuits in the future, which will increase flexibility for mobile users and reduce costs for remote facilities.

You can follow the progress of the upgrade on the ITS project portfolio at https://www.humboldt.edu/its/projects/campus-phone-switch-upgrade

If you have questions, please contact your Key Adviser.

Announcement Approvals: