Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
| System | Issue start | Who is affected | What happened |
|---|---|---|---|
| Campus Data Network | Jan 5 2012 - 16:00 | All Students, Faculty, & Staff occupying the Walter Warren House #38. | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| Campus Data Network | Dec 22 2011 - 23:59 | Network users in Art A, Art B, Press Box, Forbes C, Jenkins Hall, Music B, Natural History Museum, Science C, and Van Matre Hall. | Emergency Maintenance is needed to reboot a switch that is causing Performance issues resulting from hung processes on Van Matre Hall core switch. |
| Campus Data Network | Dec 20 2011 - 08:30 | All Students, Faculty, & Staff occupying the Jolly Giant building #62. | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| CMS/Peoplesoft | Dec 21 2011 - 18:00 | Anyone who uses PeopleSoft Finance (CFS) | CMS Central will install Maintenance Pack 4.1. Campus users' features and functionality are not impacted by these changes. |
| Campus Data Network | Dec 22 2011 - 16:00 | All Students, Faculty, & Staff occupying the Feuerwerker House #13 | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| Account Center | Dec 12 2011 - 16:10 | Account Center Users | We are looking into the problem. |
| Campus Data Network | Dec 8 2011 - 04:00 | All users inside Student Health Center Building 42 | A reload of the switch is required to utilize a new software image. |
| Directory Services | Dec 8 2011 - 17:30 | Google and CFS Users | Restarting the Shibboleth Identity Provider to support additional services. |
| CMS/Peoplesoft | Dec 7 2011 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | ****** PLANNED OUTAGE CANCELLED ***** GL Mapping Clean-up of Old Effective Dated Rows (SFS Item Codes), return SYSADMIN. |
| Pharos Pay-for-Print | Dec 7 2011 - 12:00 | CNRS printing | ****** UPDATE: ****** Pharos printing problem has been resolved. ****** We are investigating the problem. |
| Pharos Pay-for-Print | Dec 7 2011 - 10:21 | Lab users trying to print | ****** UPDATE ****** Pharos service was restarted. We are checking into the problem. |
| CMS/Peoplesoft | Dec 1 2011 - 17:00 | Users of Student Center, Faculty Center, Academic Personnel Services, Admissions, Advising, Financial Aid, Human Resources, Payroll, Student Financial Services, and Student Records | ******UPDATE: *****Upgrade is complete. PeopleSoft is available. PeopleSoft HCM is being upgraded from version 8.9 to 9.0. For more information about the upgrade, visit the ITS PeopleSoft Upgrade page at http://www.humboldt.edu/its/peoplesoft-upgrade. If you have questions about the upgrade, check with the IT Project Office at (707) 826-5080 or send an email to itspo@humboldt.edu |
| Campus Data Network | Dec 15 2011 - 16:00 | All Students, Faculty, & Staff occupying the Sculpture Lab Building #75. | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| Account Center | Dec 5 2011 - 12:00 | Anyone trying to login to Account Center | ***** UPDATE: ****** Account Center is now available. ***** We are looking into the problem. Check back for updates. |
| OBI | Dec 5 2011 - 15:00 | All data warehouse and OBI/Hyperion users | Final upgrading of Data Warehouse/OBI system for HCM9.0 Peoplesoft update. |
| Account Center | Dec 2 2011 - 07:35 | Account Center users | UPDATE: ***** Account Center back to normal. ****** We are looking into the problem. |
| Other | Dec 1 2011 - 21:00 | Users connecting via the vpn.humboldt.edu | New firmware is being installed to help resolve some function issues |
| OBI | Nov 30 2011 - 13:24 | OBI/Hyperion | Tables rebuilt from nightly load |
| OBI | Nov 30 2011 - 09:00 | OBI/Hyperion users | failed to load all tables. |
| Campus Data Network | Dec 8 2011 - 16:00 | All Students, Faculty, & Staff occupying the Ceramics Lab Building #74. | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| CMS/Peoplesoft | Dec 5 2011 - 18:00 | Anyone who uses CFS (Finance), CFS Data Warehouse, or associated database services, process schedulers, and integration broker. | CMS Central will install two customizations. Campus end users are unaffected, except for the system not being available. |
| Campus Data Network | Dec 1 2011 - 16:00 | All Students, Faculty, & Staff occupying the House #91 Hagopian House. | As part of the campus ITRP2 network project, network equipment will be replaced every 3-5 years to keep the campus data network modern, secure and robust. |
| Other | Nov 22 2011 - 13:00 | All Webcheckout Users | The WebCheckOut software on system its-mediacheckout will receive an update, and will be unavailable during the maintenance. |
| Pharos Pay-for-Print | Nov 22 2011 - 07:47 | Pay 4 Print | communication error with C Card |
| OBI | Nov 21 2011 - 08:34 | All Campus Reporting | Tables not copied from Salt Lake. |
| OBI | Nov 20 2011 - 05:00 | All data warehouse and OBI/Hyperion users | Operating System and Database software will be patched/upgraded. |
| Campus Phone System | Nov 17 2011 - 09:20 | All of the Campus Community | UPDATE: ***** CAMPUS PHONE SYSTEM is back to normal. ***** ATT was notified of the problem 11/17 1:00PM, and they are investigating. There is no estimated time for resolution. TNS is monitoring and will post updates as the situation develops. |
| Other | Nov 20 2011 - 05:00 | All Users | Monthly Maintenance Window |
| Other | Nov 16 2011 - 11:11 | Arts &Humanities users | ******UPDATE: ****** PRINTING IS NOW AVAILABLE. The spooler service on the print server was restarted. ****** We are investigating. Please check back for updates. |
| CMS/Peoplesoft | Nov 16 2011 - 18:00 | CFS (Finance) | CMS Central will install Maintenance Pack 4.00 and a variety of customization updates. These changes do not impact campus end-users, other than the outage itself. |
