Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
System Status
| System | Issue start | Who is affected | What happened |
|---|---|---|---|
| Other | Sep 16 2012 - 05:00 | All Users | Monthly Maintenance Window. Systems will be patched, and rebooted. |
| CMS/Peoplesoft | Sep 5 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | During our CMS Central Maintenance Window, the following item(s) will be installed: Study Abroad Views and Processes for Student/Employee Data and Login, SDRC Memo View Change, Institutional Research View of Orientation Roster |
| Directory Services | Sep 1 2012 - 10:00 | All Campus Applications | We are making a minor modification to support the Moodle LMS system. |
| CMS/Peoplesoft | Aug 29 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | MP5.03, SDRC Accommodations Fix, Financial Aid Repeat Coursework Eligibility and Student Conduct fixes are scheduled for installation |
| CFS | Aug 22 2012 - 18:00 | All CFS users | CMS Central will install the Physical Inventory Tracking Report and All Business Unit Option. Neither of these changes affect campus end-users, except for the outage. |
| Wireless Network | Aug 21 2012 - 14:40 | **UPDATE: Service is once again available.** Occupants of Campus Apartments | *** Pairs went bad, once replaced, everything working normal *** Wireless network connection will be slow. What happened: The wireless link between Warren House and Campus Apartments is having problems. TNS is investigating. Check back for updates. |
| Other | Aug 16 2012 - 17:30 | Nolij users | The virtual harware for nolij will be upgraded, there will be no change to the service. |
| Other | Aug 13 2012 - 15:52 | **Service is once again available** Some myHumboldt Portal Users | We had a problem with one of the load balanced servers that serve up the portals and we have resolved it. |
| Campus Phone System | Aug 12 2012 - 10:01 | **UPDATES COMPLETE** Anyone with PBX data changes (phone change from 561 to 203, caller-id, key assignments…) after 28JUL12. | **UPDATES COMPLETE** Isolated problem to specific hardware modules. Replaced modules. Reloaded PBX. |
| Other | Aug 7 2012 - 09:00 | Anyone who runs DARS reports in PeopleSoft or uses the DARS client | DARS upgrade. |
| CMS/Peoplesoft | Aug 6 2012 - 08:56 | CMS/PeopleSoft Users (Student Center, Faculty Center, etc.) | Currently investigating. |
| Pharos Pay-for-Print | Aug 6 2012 - 05:00 | Anyone printing in computer labs that use pay-for-print. | CBORD - the system that processes all C-Card and J-Point transactions is being upgraded. |
| CMS/Peoplesoft | Aug 1 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | During our CMS Central Maintenance Window, the following items(s) will be installed: MP 5.01, MP 5.02, PS Photo Upload fixes,Faculty Center Fix, Student Center Fix |
| KBOX Ticketing System | Jul 31 2012 - 17:30 | Anyone logging into help.humboldt.edu | We are changing the LDAP (authentication) server due to a certificate expiration. ***Change complete*** |
| Pharos Pay-for-Print | Jul 24 2012 - 19:00 | Pay for Print Users | We will be upgrading the license on the Pay for Print system |
| KBOX Ticketing System | Oct 17 2011 - 07:57 | Anyone trying to log into help.humboldt.edu | The KBOX was moved to a virtual environment over the weekend. It is now asking for a new license key. The license key has been re-applied. A ticket with Dell will be opened to find out why the license key stopped working. |
| Account Center | Jul 6 2010 - 08:40 | All KBOX users | The system has been rebooted and secure logins are now available. |
| CMS/Peoplesoft | Jul 18 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | During our CMS Central Maintenance Window, the following item(s) will be installed: Early Start Program Phase 3 - ETS Up- / Down-Loads (MP 4.08) MP 5.0; SDRC Fix |
| Other | Jul 15 2012 - 05:00 | All Users | HSU Data Center Systems will be patched, and rebooted. |
| Campus Phone System | Jul 15 2012 - 08:30 | The server housing the HSU Voice mail system will be down for Maintenance at this time | |
| Campus Data Network | Jul 13 2012 - 07:00 | Science A, 5th floor | The existing UPS's battery failed. Replacing the UPS with a like replacement unit. |
| Other | Jul 10 2012 - 19:00 | some File and Print services, housing web, stars, vpn, radius | Server virtual hardware must be upgraded for the new backup system being installed |
| CMS/Peoplesoft | Jul 8 2012 - 00:01 | Peoplesoft HCM Users | Problems occured when switching Peoplesoft HCM to use Single Sign-on as part of tomorrows portal go live. We are working with CMS central to solve the problem and will update by 2 PM |
| Directory Services | Jul 2 2012 - 23:30 | Google and CFS Users | The Shibboleth login page was modified. |
| Campus Data Network | Jun 20 2012 (All day) | Academic Networks on Campus (Computer Labs, Classrooms) | The buffer leak has been resolved via the Operating System upgrade. Routing ingress buffers were also tuned to handle the bursting traffic that was causing the degraded performance. At the next maintenance window the remaining network cores will also be upgraded and tuned. |
| CMS/Peoplesoft | Jun 27 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | During our CMS Central Maintenance Window, the following item(s) will be installed: HUM_CC406 Photo Upload |
| Other | Jun 21 2012 - 17:30 | Virtual hardware will be upgraded to the current version. | |
| CMS/Peoplesoft | Jun 20 2012 - 18:00 | Finance users and related automated processes | CMS Central will install the following items in this evening's maintenance window (no impact to campus end-users other than the outage itself): Update to Billing Upload, Update to Automatic Invoicing, Update to Sponsored Program Billing, Update to ProCard, Enhancement to Security Audit Reports, Update to Mass Payment Cancellation Update, Update to Sales/Use Tax Authorities, and Update to Mass Payment Cancellation Positive Pay Status |
| CMS/Peoplesoft | Jun 20 2012 - 18:00 | Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions | During our CMS Central Maintenance Window, the following item(s) will be installed: HCM CAS Code (Portal CASification). |
| Other | Jun 19 2012 - 09:42 | Users of the production NolijWeb document system. | The upgrade to the production Nolij document system from Ver. 6.3.9.5515 to Ver. 6.5.16.6486 was successfully completed during the June 18 maintenance window. |
