Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

System Status Archive

System Issue start Who is affected What happened
Wireless Network Aug 25 2014 - 17:13 Guest Wireless users The guest network experienced a larger than normal volume of users causing IP addresses to become scarce on the guest wireless network.
Other Aug 25 2014 - 21:00 Nolij users Display of some PDFs has been garbled and we're hoping a restart of Nolij will fix the problem.
CO Portal Aug 23 2014 - 16:10 All Portal Users ITS is investigating. The database archiver had stopped, cascading errors to Portal App Servers, and Portal Web servers. The problem has been fixed.
Wireless Network Aug 22 2014 - 07:00 Nelson Hall Wireless Users The new replacement UPS has fewer power outlets. We will be consolidating from 2 POE injectors to a high density POE injector to only require 1 power outlet for POE needs. There will be a loss of power to the wireless access points as they are moved onto the new POE unit. **update - maintenance and testing complete**
Account Center Aug 19 2014 - 13:10 ** Services are once again available. ** Student Center, Account Center, and password resets ** Services are once again available. ** Programmers are investigating and will have it fixed as soon as possible.
Other Aug 18 2014 - 09:52 R25 Webviewer Users We are investigating.
Wireless Network Aug 15 2014 - 05:00 All Campus Wireless (Guest, Secured, and Unsecured) Due to the number of projected users registering next week, we will need to move the load to a dedicated router. Inability to perform this work, users may experience inability to register their devices and intermittent connection drops to buildings.
Account Center Aug 14 2014 - 09:30 Staff Due to a programming error last evening, the affiliation of some staff in Account Center was changed to "recently separated employee". Currently being remediated with estimated resolution by noon. *Issue has been resolved*
CMS/Peoplesoft Aug 13 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 13.05 will be installed.
Campus Data Network Aug 11 2014 - 06:40 Network users in Nelson Hall The UPS was not working. TNS will need to replace and repair UPS. Expect another outage on 12AUG14 @ 07:00 AM to move network equipment back onto a UPS.
Other Aug 8 2014 - 16:20 Users attempting to log into various campus services and servers ** A reboot of the LDAP server has eliminated the abnormal behavior. ** We're currently investigating.
Moodle Aug 8 2014 - 08:00 ** Service once again available as of 09:30am ** Moodle Users ** Service once again available as of 09:30am ** Moodle will be down Friday Morning for regular service. We will notify everyone when it is restored.
CMS/Peoplesoft Aug 6 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window a Field Trip Modification Enhancement will be installed.
Account Center Aug 2 2014 - 10:00 880 users were affected by this outage ** The issue was resolved Monday 8/4/14 in the evening. The Home directories were restored yesterday and last night the discrepancies in the database were corrected. ** We have backups and are working to restore missing home directories. Users that have an "old_home_directory" can pull their files out of this folder, but should take care not to overwrite files that they have created since Saturday.
CMS/Peoplesoft Aug 2 2014 - 16:09 All MyHumboldt Portal Users A CSU wide PeopleSoft outage appears to be the cause for the HSU portal to be unavailable. PeopleSoft is the back-end for Portal user authentication. The HSU Portal-down-redirect page has been enabled in the meanwhile. Update 10:50 a.m. Sunday: The CMS/PeopleSoft system has been made available, our Portal is working again.
Other Aug 1 2014 - 02:57 Network users at Trinidad Marine Lab **As of 11:57am Suddenlink has restored the network service. ** TNS is working with Suddenlink to find the problem. Check back for updates.
Campus Web Sites Aug 3 2014 - 14:00 Campus Users Humboldt State University will be launching a new University Homepage and additional top level pages.
CMS/Peoplesoft Jul 23 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window MP 13.04 will be installed.
Other Jul 22 2014 - 17:30 Campus Users logged into myHumboldt We are performing maintenance on myHumboldt that requires bouncing the web servers in order to take effect. We have a series of servers that support myHumboldt and will be bouncing them in succession. It is possible user connections will be severed during the bounces. If this happens, users can immediately log back in as they will be connected to one of the other available servers.
Other Jul 17 2014 - 15:00 Stand Visualization System was unintentionally installed on several campus computers. This application is not malicious, we recently pushed an uninstall package for this application and it should be uninstalled by tomorrow morning.
CMS/Peoplesoft Jul 16 2014 - 18:00 During our regularly scheduled maintenance window MP 13.03 will be installed.
Other Jul 20 2014 - 05:00 All
CMS/Peoplesoft Jul 8 2014 - 17:30 ** This event has been cancelled. ** All PeopleSoft HCM Users ** This event has been cancelled. ** We will be bouncing PeopleSoft HCM and expect the boot to take about 15 minutes.
Other Jul 11 2014 - 07:00 Network users at Wagner House TNS is upgrading the LRE DSL cable to a Fiber uplink to Wagner House.
Other Jul 11 2014 - 07:30 Network users at Hadley House TNS is upgrading the LRE DSL cable to a Fiber uplink to Hadley House.
CMS/Peoplesoft Jul 2 2014 - 18:00 Anyone who uses Student Center, Faculty Center, Human Resources, Student Records, Student Financials, Financial Aid, Admissions During our regularly scheduled maintenance window the following items will be installed: MP 13.0, 13.01, 13.02, a Financial Aid baseline Enrollment fix, a fix to the Program Action Reason Mod, and an ADF trigger mod for Admissions.
Other Jun 30 2014 - 08:00 Campus Users ** UPDATE: SkillPort will soon be updated. A new look makes it easier to find courses. Added content includes: business, desktop and IT courses, books and videos! ** SkillPort is being upgraded to 8.0, bringing significant improvements to the interface.
Other Jul 1 2014 - 09:44 ** This service is once again available ** Campus users who access gift giving software ** This service is once again available ** We are currently investigating.
Other Jun 25 2014 - 09:47 Campus staff and faculty. ** Service is once again available. ** The myapps.humboldt.edu site is currently unavailable. We are investigating.
Other Jun 24 2014 - 15:00 Campus staff and faculty. The myapps.humboldt.edu web site will not available from 3 to 5 today for the MBAM install.
feedback