Printing

Description

HSU controls paper waste with a campus-wide Pay for Print system. Compatible with Windows, Mac, and Linux, the system is installed in all computer labs; certain printers can also be accessed over the wireless network. Students must use their C-Card funds to pay for all printouts in all computer labs across campus unless they have authorization to charge printing to a grant, project, or department.

Black and white printouts are charged at 4 cents per page and color at 25 cents per page. The cost for other types of prints such as large format will vary and should be checked before committing.

Faculty

Faculty can print without using C-Card funds; however, lab printers should not replace departmental printers and copy machines. Deans will receive reports detailing all faculty printing activities and will address issues of excessive use.

Guest & Event Users

Guest users may not use the Pay-for-Print system; the community printers in the Library are available for guest use. For events involving a large amount of printing and/or a large number of guest users, a print quota needs to be set and charged to the requesting department.


Who's it for?
Faculty
Staff
Students

System Configuration

Students will need to have sufficient funds available on their C-Card to cover the cost of the current print job. If you need to load more money onto your card, go the the C-Card website and select Add Value from the left menu, or visit one of the C-Card campus locations:

  • Housing and Dining Cashier's Office
  • Depot, South Campus Marketplace, Library Cafe, Hilltop Marketplace, or Giant's Cupboard
  • Card Value Center machine on the second floor of the library (cash only)

Extended Education students can add funds to their C-Card accounts in the same way as regular students. Extended Education will add a non-refundable printing fee to each lab class for short-term classes. Students in those classes will receive this as a credit towards printing in their Pay-for-Print account.

Users printing over the wireless network need to ensure their computers meet the requirements for HSU wireless access and have the Safe*Connect PolicyKey installed.


Additional Information

If you don't have funds on your C-Card, you may wish to print your document to PDF and email it to yourself or copy it to a USB drive for printing at a later date.

Color Printing

Color printing is only available in college labs and the Library. The lab printers are only for the use of majors within those colleges or students who are currently enrolled in a class being offered by that college, and are unavailable for other students. These facilities are located in Founders Hall 106, Art A 125, Theatre Arts 9 (College of Arts, Humanities and Social Sciences facilities), Behavioral and Social Sciences 316a, Forestry 203, Forestry 204c, Natural Resources 210, Science D 15, and Science D 17 (College of Natural Resources and Sciences locations.)

Refunds

You’ll be able to request a refund if you have to re-do any of your printing. If a document doesn't print because of a technical problem such as a paper jam or the print quality is poor, print to an alternate printer and request a refund for the offending pages. 

Remember that you are responsible for verifying your print jobs and the printer to which they are being sent before you accept the charges. Refunds will only be issued for legitimate reasons and must be requested within 24 hours of the problem. Go to the refunds web page to submit your request.

Recycling Policy

Everyone on campus is required to use 100% post-consumer recycled chlorine-free 8-1/2" x 11" (letter size) copier and printer paper in University-owned equipment. Read more about HSU's 100% Recycled Paper Policy.



Accessing This Service

The Pay-for-Print system can be accessed in any computing lab using the computers in the lab. Use your HSU User Name and Password to log on to lab computers.

Wireless printing is available for the printers in Library 122 and BSS 316. You'll need to have access to the wireless network. Download the wireless printing installer.

If you're planning to charge printing costs to a project, grant, or department, a Printing Authorization Form must be completed and all authorized users have access to these grant or department funded printing instructions.

Forgot your password?

Faculty

Faculty may print without using c-card funds; however, lab printers should not replace departmental printers and copy machines. Deans will receive reports detailing all faculty print quantities and will address instances of excessive use.

Guest & Event Users

Guest users canot use the Pay-for-Print service; they should instead use the community printers in the Library. For Conference guest accounts, a print quota should be set and charged to the requesting department if printing is needed.


Using This Service

Both lab and wireless printing jobs are charged to your C-Card account, unless you have authorization to charge your printing to a grant, project, or department. Your C-Card account is tied to your HSU User Name and Password, so you don’t need to swipe your card. You’ll be notified of the cost for each printout and your remaining C-Card balance, and you’ll be prompted to accept the charge each time you print.

If you're authorized to charge the cost of printing documents, each time you print you'll have the option to charge to your grant, project, or department or to your personal C-Card funds via an on-screen pop-up. If you're interested in charging your printing to a grant, but authorization isn't set up yet, learn how to request grant printing.

Black and white printouts are charged at 4 cents per page and color at 25 cents per page. The cost for other types of prints, such as large format, will vary.

You may be able to request a refund if you experience technical difficulties with a printing operation.


Frequently Asked Questions
Location

Printers are available in all computing lab locations on campus. Note that color printing is only available in the Library and college labs; the latter are restricted to majors and enrolled students. These facilities are located in Founders Hall 106, Art A 125, Theatre Arts 9, Behavioral and Social Sciences 316a, Forestry 203, Forestry 204c, Natural Resources 210, Science D 15, and Science D 17.

Wireless printing is available using the printers in Library 122 and BSS 316.

Download a map of lab locations on campus.

Check workstation availability in real time


Policies

Pay-for-Print Refund Policy

100% Recycled Paper Policy

Other aspects of using HSU's printing services are covered by the CSU Responsible Use Policy


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