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(ITS Staff only)
A number of different types of guest account are provided for different categories of visitors to the HSU campus:
Computers running Windows, OS X or Linux, as well as most smartphones, can be used by guests to access the HSU wireless network(s) appropriate to their status on campus. Visitors using the self-registration system must provide a unique US or Canadian cellphone number at registration and be able to receive their access credentials via text message on that cellphone (standard text messaging rates apply).
Note that campus security policy requires that any computer connecting to an HSU wireless network other than the HSUGuest network must be up-to-date on operating system patches and virus protection and may not be running peer-to-peer or proxy software; Windows systems must also have the Windows firewall enabled.
Account names will be in the following format:
Accounts on the HSUGuest network are capped to ensure adequate bandwidth is available to all concurrent users of the network; peer-to-peer connections are not permitted.
Campus sponsors of group guest accounts must retain a record of contact information for all guests who are part of a group for a period of six months.
In certain situations, you may be asked to create an HSU guest account on demand in Account Center for visiting faculty and/or other guests. Contact the guest account administrator in your department or the Technology Help Desk. More details are available in the document Understanding Guest Accounts & Wireless Network Options.
In order to ensure that a trusted guest account is allocated the appropriate privileges inside the HSU firewall, the box labelled Allow access inside firewall and via VPN must be checked when the online form is submitted. Resubmission of an earlier standard contractor/consultant account request will not work.
You may be asked to extend the 15-day access limit allocated to self-registering users. This is done through the NAC dashboard.
You may be asked to make a department-owned computer lab available to a guest-account holder.
The following methods are available to establish the different types of guest account:
Self-registering visitors will receive their user credentials via text message on the cellphone number provided in the registration process.
Contractor and consultant guest accounts are processed through the account center and HR; once the HSU User Name and temporary password have been issued, individuals will receive a message to log into the Account Center to set their password.
Guest account holders may access the wireless network(s) and campus facilities available to their class of guest account for the duration of their account type. The Technology Help Desk may extend guest accounts on request in person.
Trusted guest users must agree to download and install a small program called the SafeConnect PolicyKey to ensure that their device meets HSU security requirements during the time it has network access.
The HSU self-registration system automatically appears on the user's device when they attempt to connect to the HSUGuest network for the first time. Extensions to guest accounts must be requested in person at Library 120.
The application process for visiting faculty and administrators, contractors, consultants and trusted guest accounts is on the web at http://www.humboldt.edu/its/forms-accountrequestform.