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(ITS Staff only)
If the security of one computer on an HSU network is compromised, the integrity of every piece of information stored on that network is at risk.
Deliberately hacking into a computer is not a joke or a prank. It is a felony and as such is regarded extremely seriously by HSU, the CSU system, and law enforcement. California law requires that the trail of evidence be preserved as far as is practicable and that HSU take additional action where the security of personally-identifiable or other confidential information has been compromised.
Instances of potentially-compromised systems must always be referred to the Campus Information Security Officer at (707) 826-3815 or the University Police Department at (707) 826-5555 for implementation of HSU's Compromised Host Procedure.
Only qualified IT staff are permitted to handle machines suspected of being compromised.
IT staff should not take any steps to examine the machine until they have determined to the best of their ability whether Level 1 protected data is present on the system.
Start by asking the user or their supervisor if it is likely Level 1 data is present on the machine.
Step 1 - Disconnect the system from the network
Step 2 - Use the appropriate security tools to examine the system and determine whether or not it has been compromised.
Step 3 - Attempt to identify the threat by consulting the Sophos website.
Step 4 - In the case of a severe threat to the security of a system, run a formal scan for Level 1 data.
Do not attempt to access any of the information security tools referenced on this page without the assistance of qualified IT staff and/or the Campus Information Security Officer.
If you are 100% sure that no protected information is stored on the affected machine, do the following:
If the presence of Level 1 data is identified at any point during the investigation, all work by campus IT Support and anyone NOT a member of the Campus Incident Response Team (CIRT) technical team designated by the Information Security Office must immediately stop.
The Information Security Office is located in Van Matre Hall 201, phone (707) 826-3815.
Please refer to HSU/CSU information security policies for compromised system coverage.