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System Status

Services For

Wired Network in Campus Data Center

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System: 
Campus Data Network
Status: 
Change Complete
Issue start: 
Dec 30 2010 - 01:01
Estimated resolution time: 
Dec 30 2010 - 10:00
Who is affected: 
All of the campus community trying to access select electronic resources hosted at HSU.
Affected in what way: 
Select electronic resources may appear to be intermittently offline and/or unavailable with error messages if services do not not automatically return to normal service.
What happened: 
Most servers in the data center connect to a large robust dedicated switch. However, some servers connect to smaller distribution switches directly which need to be upgraded to the latest O.S. release. This outage will only affect 20-30 servers connected to the smaller distribution switches and we will upgrade one switch at a time. These switches are part of the ITRP2 upgrade project and must be addressed prior to the ITRP2 project closeout on Jan. 31st, 2011. Technicians will be on-site to ensure all services are restored no later than 10:00AM. The ITRP2 project charter can be found at http://www.calstate.edu/tis/itrp/itrp2/


Incident History

The following updates have been made.

All switches were upgraded by

We UpdatedFrom To
Status: Planned Outage»Change Complete

All switches were upgraded by 7:00AM. Testing was completed by 8:30AM and all services have been reported as functioning normally at this time.

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