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CSU Wide PeopleSoft Outage on Saturday 8/2/14

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System: 
Account Center
Status: 
Available
Issue start: 
Aug 2 2014 - 10:00
Estimated resolution time: 
Aug 5 2014 - 09:00
Who is affected: 
880 users were affected by this outage
Affected in what way: 
**Service was restored ** Some users may not have a home directory, some users may have a folder in their home directory called "old_home_directory" that has all their stuff in it.
Workaround: 
None at this time.
What happened: 
** The issue was resolved Monday 8/4/14 in the evening. The Home directories were restored yesterday and last night the discrepancies in the database were corrected. ** We have backups and are working to restore missing home directories. Users that have an "old_home_directory" can pull their files out of this folder, but should take care not to overwrite files that they have created since Saturday.


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