Get Help

Online: Request Help
Phone: (707) 826-HELP (4357)
Email: help@humboldt [dot] edu
In Person: Library 120 • Hours
Reset HSU Password
System Status

Services For

When connecting to HSUWireless-Secure, why do I get an error message telling me that "VeriSign Class 3 Public Primary Certification Authority - G5" is not configured as a valid trust anchor for this profile."

Printer-friendly versionSend to friendPDF version

The certificate that wireless.humboldt.edu passes to your computer as part of the authentication process for HSUWireless-Secure is not accepted by your computer because the certificate is not in the list of approved certificates currently on your computer. If you're using Windows 7 or Vista, simply click Continue to accept this certificate.

Related Topics

feedback