You can use this form as the starting point for an IT initiative if you'd like to gather more information than a KBOX ticket request. Simpler tasks are handled internally using existing resources on an as-available basis; larger tasks are designated projects and are subject to a prioritization process before being scheduled. (Requests for telecommunications and network services are not currently included in this process. )
Red asterisks denote mandatory fields.
The ITS project prioritization process is the framework we use for selecting the projects that best support HSU's key strategic objectives and provide the greatest value to the University. Please review the information on this page before beginning the project proposal submission process.
The prioritization process includes the following key criteria:
|1. After logging in to the ITS website, go to the ITS Project Status Page|
2. Choose your project from the list by clicking on its title.