If you ever make overseas calls on HSU business, you need to be aware of just how expensive these calls can be - and that in future, these calls will be billed to your department. Learn more about how you can avoid falling into the Mobile Termination Rate trap.
Billie Herman joined the IT Project Office today as a project coordinator alongside Sabre Stacey, filling our last empty seat. Here's a quick Q&A I did with her to give you all an idea of who she is and what she's about before you stop by to say "hi".
With the departure of User Support Services Director Steve Darnall, ITS has taken the opportunity to do a little reorganization to best apply existing skillsets in the department to the current needs of HSU. As a result, the old User Support Services group is being redistributed across two units. Effective July 1st 2014, Jeanne Wielgus is Director of User Support Services and we will be recruiting a new Director of Client Technology.