handbook - Residence Hall Amenities
Lounges / Common Area
Amenities
While you'll certainly do your fair share of studying in college, you can never underestimate the value of some well-timed rest and relaxation. That's why Creekview, Hill and Canyon residents enjoy access to community lounges that are perfect for studying, watching the tube or just hanging out with friends. These common areas are well stocked with furniture, equipment, and games. All common areas are equipped with wireless Internet access.
The Hill and the Canyon feature community kitchens located in the lounges (Hill) and basements (Canyon). While cookware is not supplied in the kitchens, it can be checked out from the Information Desk located on the 1st floor of the Jolly Giant Commons. We expect that residents will respect each other and keep the residence hall facilities in good shape for everyone to enjoy. As with all common areas, all residents of the community are responsible for their area. Common areas such as lounges may be reserved by residents through their Residence Life Coordinator.
Courtesy / Emergency Phones
Each complex has at least one courtesy and/or emergency phone in a convenient location. From housing courtesy phones, University business and office phones with the prefix 826 can be reached by dialing the last four digits of the phone number. To reach student rooms, dial 9 and the phone number.
- Hill:
- phones are located outside the back of Redwood and the front of Sunset.
- Canyon:
- phones are located near the front doors of Chinquapin, Hemlock, Madrone, and Maple.
- Manor/Cypress:
- both facilities have one centrally located emergency phone.
- Creekview:
- several emergency phones are located in this area.
Jolly Giant Commons (JGC)
The Jolly Giant Commons (JGC) is the main building for Housing and Dining Services. Here are some of the many services offered by the JGC.
First Floor Amenities
The Information Desk is staffed by Residence Life Staff. At the Information Desk, you can:
- check out equipment such as, cooking supplies, games, sports equipment, and more (a complete list is available at the desk).
- reserve mezzanine and 2nd floor rooms for studying or meetings
- report noise/safety/maintenance/custodial concerns
- locate lost and found items
- borrow books from the Housing and Dining honor library
The Recreation Room is next to the Information Desk on the first floor of the JGC. The Rec Room is a great place to hang out with friends, watch TV, and play ping-pong, billiards, video games, air hockey, or piano. New movies are also shown on the big screen during the year so movie buffs should watch for updates.
To reserve the Recreation Room please contact the Residence Life Coordinator for Education and Social Justice.
At the Giant's Cupboard residents can pick up all sorts of goodies and even a few necessities with "J" points, bonus, and cash. It is open evenings and late on weekends.
The Weight Room/Sauna/Spa is behind the Information Desk on the first floor. Residents and their invited guests can use these facilities during Information Desk hours. Showers are available. Resident hosts are responsible for the actions and behavior of guests and must accompany them at all times when using the facility. Residents must bring their student ID card.
Please exercise caution when using these facilities. The University is not responsible for any accidents or injuries that may occur during or as a result of weight room/sauna/hot tub use. Each patron of the weight room/sauna/spa must sign a release before using the facilities.
Mezzanine Level
The floor in between the first and second floors of the JGC is the Mezzanine level. There are meeting rooms available for resident use when not reserved by registered groups or student organizations. Residents who wish to use these rooms for group studying should check availability with the Housing Office or Information Desk (depending on the time of day). Residents may reserve these rooms on a limited basis for studying or group meetings.
The JGC Computer Lab is located on the mezzanine level of the JGC in the Clam Beach Room and is available only for residence hall students. This lab has PC and Macintosh computers as well as Ethernet connections to the university campus network and Internet. The computer lab closes daily thirty minutes prior to the closing of the Jolly Giant Commons.
Second Floor of the JGC
The Housing Office is the central office for our department. Here you can find answers to just about any of your questions. Housing and Dining administrators are located here.
In the Housing Office, you may also:
- report a missing key card or keys
- make housing payments (between 9 a.m. - 4 p.m. at the cashier window)
- purchase additional meal points (between 9 a.m. - 4 p.m.at the cashier window)
- locate lost and found items
- request to vacate
- report maintenance issues/custodial concerns
The Klamath River Room is an open lounge for student use. Feel free to study or relax here whenever the JGC is open and the room has not been reserved.
The Residence Hall Association (RHA) Office is located in the Trinity River Suite on the second floor of the Jolly Giant Commons. Watch for upcoming events or just come by and say hello to the RHA folks.
Mail Services — With the exception of those who live in The Manor, Campus Apartments or Creekview (mailboxes are located in these areas), all residents have mailboxes on the second floor of the Jolly Giant Commons (JGC). Mail is delivered and sorted every day except Sundays and holidays.
The mailroom does not provide all the services of a United States Post Office; however, U.S. Mail packages, DHL, UPS and Special Deliveries are received for distribution by mailroom staff. All residents, with the exception of those living in The Manor and Campus Apartments, will be notified of packages by our mailroom staff. Manor residents will receive package slips from the Arcata Post Office and will need to pick up these items directly from the Post Office located in downtown Arcata. In order to pick up your package from us you will need to present the package slip placed in your mailbox and an appropriate form of photo identification (HSU card or driver’s license) to mailroom staff during mailroom hours. Packages will not be released without both of these items. Residents will be notified of postage due items via a package slip. Such postage costs must be paid to mailroom staff before the item can be released.
It is critical that residents notify correspondents of changes to their room number to expedite delivery of mail. When you leave the residence halls, be sure to complete a mail-forwarding card and return it to the Housing Office so that your mail can be sent to your new address. The Manor residents will need to fill out a U.S. Postal Service forwarding card as well. This U.S. Postal Service forwarding card for The Manor residents is available from the U.S. Post Office in Arcata or the Housing Office.
The Department of Housing and Dining Services will use mailboxes to distribute break and closing information, receipts and other such documents; it is the resident’s responsibility to check his or her mailbox. Distribution of such items through the mailboxes will constitute proper service of notification, so residents are encouraged to check mailboxes daily. Residents must have their mailbox key to receive their mail; the mailroom staff will not distribute mail to residents who do not have their key. If your key is lost, please go to the Housing Office and report a lost key.
The use of mailboxes to distribute pamphlets, fliers, notices or other items by non-Housing and Dining Service groups is generally not permitted.
Residents are responsible for the proper care of their mailboxes and may be held responsible for misuse of, or damage to, their mailbox.
Your official complete address is:
Canyon, Cypress and Hill Residents:
Name
355 Granite Ave, Your Room Number
Arcata, CA 95521-7914
Manor Residents:
Name
Your Apt. Number L.K. Wood Blvd.
Arcata, CA 95521
Creekview Residents:
Name
3000 Granite Ave, Your Room Number
Arcata, CA 95521-7914
Campus Apartments:
Name
335 Laurel Dr., Apt. Number
Arcata, CA 95521
The Third Floor
The "J" Cafeteria and the "J" Grill (located within the "J" Cafeteria) are located on the third floor. You may access the cafeteria from either the east or west entrance. Also found on the third level is a second elevator that allows access to the main campus without having to walk up the remaining portion of stairs. Wireless internet is also available in the "J" Cafeteria. This wireless service can be reached throughout most of the JGC. For more information please contact ResNet desk at 826-5532.
Other Residence Hall Services
Connecting to the Internet ("ResNet")
In order to support the academic pursuits of residents, Housing has installed Ethernet ports in all resident rooms (except Campus Apartments). Wireless Internet is available throughout the JGC, in the Creekside Lounge, the Sunset Classroom and Campus Apartments. For updates on wireless availability please see the ResNet website (http://www.humboldt.edu/~resnet/wireless.php).
Each student has the opportunity to connect to the Internet and the university campus network if he or she has a personal computer, an Ethernet card and the correct connection cord. If you are interested in this opportunity, please contact the ResNet desk at (707) 826-5532 or view our “ResNet” website at www.humboldt.edu/~resnet. Please read the acceptable use policy. You are responsible for compliance with this policy.
Laundry
Web Services provides laundry equipment in the Hill, Canyon, Creekview, Cypress and The Manor. The washers are high efficiency front-loading units that use far less water and, as a result, will use less detergent as well. The cost to do laundry is $1.50 per load to wash and $1.50 per hour to dry. The machines operate with quarters or will also accept the “HSU C-Card” (your campus ID card). By placing money on your C-Card account, you will be able to simply “swipe” your card and proceed. You place money on your C-Card account with the Housing Cashier (707) 826-5510 or at the HSU Bookstore (707) 826-5845.
Residents should report any malfunction of laundry equipment directly to WEB Services, the company responsible for the equipment in the laundry rooms. WEB Services’ phone number is 1-800-824-7780. When calling, make sure you can tell them the location of the machine as well as its three digit identification number, located on the front of the machine.
Refunds on malfunctioning laundry equipment for the Hill, Canyon, Creekview, Cypress and The Manor are available from the Housing Cashier in the Housing Office Monday-Friday 9am-4pm. The HSU is not responsible for any lost or stolen laundry items or items damaged while laundering. Residents are encouraged to stay in the laundry room when using laundry room equipment.
Campus Apartment laundry equipment is serviced by Strombeck Properties. For problems/repairs call 707-822-4557 or 707-599-4021. The cost to do laundry is $1.50 per load to wash and $1.50 per hour to dry. The machines operate only with quarters
Keys / Lockouts
Residents who lock themselves out of their rooms during regular business hours (8am to 5pm) may obtain a temporary access card for their room from the Housing Office for a short period of time. Proper identification from all borrowers will be required. Borrowing mailbox or drawer keys from the Housing Office also counts as a lock-out.
During the evenings, weekends and holidays, residents who lock themselves out of their rooms should contact the Information Desk to have the CA on duty unlock their doors. You may have to wait upwards of an hour for access to your room, depending on operational needs at the time of your call. In the event that you lose your card you will have to wait until the next business day to get a temporary key card. Remember that proper identification is always required.
Please note: if you lose your card on the weekend a temporary card will be made on Saturday and Sunday at 5pm only. See the Information Desk for more information.
You are permitted free assistance with three lockouts during the academic year. After your third lockout, you will be charged $5 for each additional lockout; after six lockouts, you will be charged $10 for each additional lockout.
Residents who lose their key card will need to purchase a new HSU ID Card. The replacement fee of $5 is payable to the Housing Cashier.
Tampering with key cards, locks or other door hardware is strictly prohibited. You may not misuse your key card. Lending your key card to another person is prohibited and may result in judicial action. For fire safety reasons, additional locks may not be installed on your door. If circumstances warrant, residents may be billed for costs related to repairing locks and other hardware.
Key cards and mailbox and drawer keys that do not function properly should be reported to the Housing Office so that replacement parts can be issued or repairs made. There will be up to a $35 charge to replace lost mailbox/drawer keys.
Storage
During the academic year, residents may store items in the storage rooms in each facility as long as they complete the storage form and tags for each item/box stored up to 12 cubic feet (based on space availability). Stored boxes must be removed prior to the end of the academic year in preparation for summer storage (information regarding storage removal will be given to you with the closing memo). Items not removed will be placed in cold storage and student will be billed a $50 administrative fee to obtain their stored items. If items in cold storage are not removed following 1 year, the items will either be thrown away or donated to the community.
Residents who have signed a license and have a room assignment for the next academic year will be permitted to store 2 container(s), box(es) or suitcase(s) up to 12 cubic feet (2 containers/boxes/suitcases that are 12inches X 24 inches X 36inches) during the summer months in the location where they will be living the following year. Residents must complete the storage form and tags for each box/suitcase stored and adhere to the regulations related to the storage of items. Residents who do not return to campus will be charged retroactively $50 per month for the use of the storage space.
Gasoline, motors, mopeds and other items that may be considered potential safety threats may not be stored in the interiors of facilities at any time. For further information, see “Candles or Barbecues/Incendiary products” section.
Please note that we do not provide access to storage during the summer months. HSU assumes no responsibility for damage or theft.